Lead Verification & Customer Success Executive

Verified Enquiries is building a trusted business discovery ecosystem. We verify businesses, filter fake leads, and support genuine customers. We are looking for someone who can: Verify incoming leads Onboard new businesses Provide structured support to clients Maintain CRM records accurately Ensure platform quality standards are maintained You will directly impact business growth and platform credibility.

Call and verify incoming enquiries Identify fake / duplicate / incomplete leads Coordinate with businesses for onboarding documentation Educate businesses on plan benefits and usage Maintain CRM data accuracy Handle WhatsApp / call / email support Follow up with customers for service feedback Maintain daily verification and support reports Escalate fraud or suspicious activity to management Assist in retention and renewal conversations

Strong communication skills (Hindi + English mandatory) Comfortable with phone-based communication Basic CRM or Excel knowledge Ability to handle objections and difficult conversations Organized and detail-oriented Basic understanding of sales or customer support Smartphone + basic technical awareness Preferred: Experience in customer support / telesales / verification roles Experience in SaaS / marketplace platforms

Performance incentives Growth into Customer Success Manager / Operations Lead Direct exposure to startup ecosystem Skill development in CRM, SaaS operations, and business verification Friendly but performance-driven environment